How to Check Your Michaels Gift Card Balance

 Checking your Michaels gift card balance takes less than a minute if you know where to look. Michaels gives you four ways to check: online, by phone, through the Michaels app, or by asking a cashier in-store. Here's exactly how each option works.

Why You Might Need to Check Your Balance First

Before you head to the checkout line — online or in-store — it's smart to confirm your Michaels gift card balance. This helps you avoid a declined payment mid-checkout, plan a project budget around available funds, and combine a gift card with weekly coupons or Michaels Rewards discounts more confidently.

How to Check Your Michaels Gift Card Balance Online

1. Go to Michaels' official gift card page.
2. Look for a "Check Balance" or "Check Gift Card Balance" tool.
3. Enter the 16-digit card number found on the front or back of your card.
4. Enter the PIN, usually located under a scratch-off panel on the back.
5. Submit the form to see your current balance instantly.

This is the fastest method if you have both numbers handy and don't want to wait on hold or make a store trip.

How to Check Your Balance by Phone

Michaels also offers a dedicated customer service line for gift card balance checks. Have your card number and PIN ready before you call, since an automated system will typically ask for both. [VERIFY the current phone number directly on Michaels.com, as customer service numbers can change.]

How to Check Your Balance in the Michaels App

If you've added your gift card to the Michaels app, you can view the balance directly from your account:

Open the Michaels app and sign in.
Navigate to the "Gift Cards" or "Wallet" section.
Select your saved card to view the current balance and, in many cases, recent transaction history.

This method is convenient if you shop at Michaels often, since it saves you from digging up the physical card each time.

How to Check Your Balance In-Store

If you'd rather skip the app or phone call, simply bring your physical gift card to any Michaels store and ask a cashier to scan it. They can tell you your exact balance on the spot — no PIN entry required from you, since the cashier handles that at the register.

What to Do If Your Balance Won't Load

If the online tool or app shows an error, double-check that you've entered the card number and PIN exactly as printed, with no extra spaces. Scratched-off or damaged PIN panels are a common culprit — in that case, a cashier or customer service representative can usually look up the balance using the card number alone. If the card was purchased from a third-party reseller, confirm it was activated properly, since unactivated cards will show a zero or invalid balance.

FAQ

Does a Michaels gift card expire?
Store credit generally doesn't expire, but physical gift card terms can vary by state and card type. [VERIFY current expiration terms on Michaels.com before assuming your card is still valid.]

Can I check my balance without the PIN?
In most cases, a Michaels cashier can look up your balance using just the card number. Online and phone tools typically require the PIN as well.

What if my gift card balance is lower than expected?
Review your receipt or app transaction history for prior purchases. If the discrepancy remains unexplained, contact Michaels customer service directly.

Can I combine a Michaels gift card with coupons?
Yes — gift cards function as a form of payment, so you can typically still apply eligible coupons and Michaels Rewards discounts to the same order. [VERIFY any current exclusions.]

Do Michaels eGift cards work the same way for balance checks?
Yes, eGift cards use the same 16-digit number and PIN format, so you can check the balance using the same online tool, app, or phone line.

Ready to Shop?

Once you've confirmed your balance, visit Michaels.com or your local store to put it toward paints, yarn, framing supplies, or your next DIY project. Always confirm exact policies and current phone numbers on Michaels' official site, since terms can change.

For discounted gift cards visit giftcardoutlets.com